The practice

About Charter Vale

We are a small financial advice and consulting practice based in East Boehm. Our work sits with people who want clear numbers before they change pensions, start drawing income, or gift capital to family.

Portrait of a financial adviser in a navy jacket

Origin

Charter Vale grew from years spent explaining workplace pension booklets to colleagues who had never opened them. The practice name nods to the coastal ledger tone we prefer in our rooms — calm light, paper on the table, decisions written down rather than remembered from a hurried call.

How we work

Clients meet the same adviser throughout an engagement. We charge fixed or capped fees agreed in advance. We are comfortable saying “not yet” when paperwork is incomplete, and we refer specialist work — such as safeguarded defined-benefit transfers — rather than stretching beyond our authorisations.

Values in practice

  • Plain language over jargon when explaining charges and guarantees
  • Written assumptions beside every illustration
  • Respect for existing relationships with accountants and solicitors
  • No manufactured urgency around “limited slots” or market timing theatre
Adviser listening during a client conversation

Eleanor Marsh

Principal adviser. Focuses on retirement income sequencing and State Pension timing for clients leaving employment or reducing consulting hours.

Portrait of a consulting partner in formal attire

Marcus Hale

Consulting partner. Leads pension health checks and investment policy reviews for households consolidating older schemes.

Community & setting

Our office at 6525 N 6th Street sits within walking distance of East Boehm’s harbour streets. Clients often arrive after dropping children at school or before a train south. We keep meeting lengths honest — ninety minutes for discovery, not half-day marathons that leave everyone drained.

See how consultations run